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Posted July 27, 2026

Client Care Coordinator

SYNERGY HomeCare
Kennewick, WA, US Full Time
24USD - 25USD per hour

Job Description

Job Description

Join the SYNERGY HomeCare Team

Do you have a passion for leadership, organization, and making a difference in the lives of others? We're looking for a Client Care Coordinator to help deliver exceptional care to our clients while supporting and developing our caregiving team.

This is a unique opportunity to combine hands-on caregiving with an office leadership role in a growing home care agency.

Position Details
  • Pay: $24–$25 per hour

  • Schedule: 40 hours per week

    • 20 hours providing caregiving services

    • 20 hours serving as Client Care Coordinator

What You'll Do
  • Conduct client quality assessments and caregiver quality reviews

  • Coordinate caregiver orientations

  • Support caregiver engagement, retention, and performance

  • Conduct in-home assessments with prospective and current clients.

  • Evaluate clients' physical, cognitive, emotional, and social care needs.

  • Develop individualized care plans based on assessment findings.

  • Explain SYNERGY HomeCare services and answer client and family questions.

  • Collaborate with the office team to coordinate caregiver matching and service start dates.

  • Document assessments accurately and maintain confidential client records.

  • Monitor changes in client conditions and recommend updates to care plans as needed.

  • Build positive relationships with clients, families, healthcare professionals, and community partners.

  • Ensure compliance with company policies and applicable state regulations.

  • Help foster a positive, supportive workplace culture

  • Participate in the on-call rotation as needed

What We're Looking For
  • High school diploma or equivalent

  • Previous supervisory or management experience (home care preferred)

  • HR knowledge is a plus

  • Strong organizational, communication, and customer service skills

  • Proficiency with Google Workspace

  • Experience with AxisCare, CRM systems, and Care Academy is preferred but not required

  • Self-motivated, dependable, and able to work independently

Benefits
  • Competitive hourly pay

  • Paid earned vacation

  • Travel allowance

  • Liability insurance

  • Workers' Compensation coverage

If you're ready to build meaningful relationships, support an outstanding team of caregivers, and make a real impact in your community, we'd love to hear from you.

Apply today and become part of the SYNERGY HomeCare family!

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