Medical Receptionist / Assistant (Full time)

Medical Receptionist / Medical Assistant (FULL-TIME)

Beverly Hills, CA | Full-Time | Private Physician Practice

About Our Practice

We are a high-end, two-physician private practice specializing in pulmonary, sleep, and internal medicine. Our office is known for delivering exceptional patient care with professionalism, discretion, and hospitality. We value team members who are polished, reliable, and committed to a seamless patient experience.

Position Summary

We are seeking a refined, organized, and personable Medical Receptionist/Assistant to support both front-office operations and back office clinical tasks. This role is ideal for someone who thrives in a fast-paced, concierge-style medical environment.

Key Responsibilities

Medical Assistant Support

• Patient intake and vital signs
• Phlebotomy (blood draws)
  
• Peform pulmonary function testing, allergy testing, and set up home sleep studies

Front Office Excellence

• Welcome patients and visitors with a warm, polished presence
• Manage check-in and check-out efficiently
• Verify insurance, collect copays, and maintain accurate patient information
• Assist patients with forms, instructions, and follow-up scheduling

Scheduling & Communication

• Handle a high volume of calls with professionalism and clarity
• Schedule consultations, follow-up visits, procedures, and telehealth appointments
• Manage confirmations, cancellations, and rescheduling
• Communicate expectations around wait times and office workflow

Administrative & EMR Support

• Work within Epic EMR to update charts, document encounters, and route messages
• Coordinate referrals, authorizations, imaging and lab orders, and medical record requests
• Assist with scanning, uploading, and maintaining organized electronic charts
• Collaborate closely with clinical staff to support efficient patient flow

Qualifications

• Minimum 1–2 years of medical front desk or customer-service experience
• Experience with EMR systems (Epic preferred)
• Strong communication skills, excellent phone etiquette, and a calm demeanor
• Highly organized, punctual, and able to multitask under pressure
• Professional appearance and interpersonal skills suitable for a Beverly Hills practice
• Certified or Registered Medical Assistant preferred

Schedule & Compensation

• Full-time, Monday–Friday
• $23–$27 per hour, based on experience
• 401(k) plan and medical benefits
• Supportive, respectful, and professional work environment