General Office Administrator

We're a commercial service and repair company looking for a full-time, in-house Administrative Assistant to keep our office running smoothly. This role is central to daily operations — you'll be the first point of contact for customers and a key support for our field team.

Responsibilities

• Answer and route incoming phone calls; handle general customer inquiries
• Serve as safety coordinator: maintain safety documentation, track certifications/training compliance, help coordinate safety meetings and incident reporting
• Manage employee timesheets — collection, accuracy checks, and submission for payroll processing
• General office duties: filing, correspondence, supply ordering, maintaining office organization
• Support technicians and management with day-to-day administrative needs

Qualifications

• Prior administrative/office experience (service industry a plus, not required)
• Strong phone and customer service skills
• Comfortable with basic office software (Microsoft Office / Excel,Outlook)
• Detail-oriented, especially around safety documentation and timesheet accuracy
• Ability to multitask and stay organized in a fast-paced environment

WestPro Plumbing is a leading provider of commercial plumbing services, dedicated to delivering high-quality solutions for our clients. We are seeking an experienced Administrative Assistant to join our team.