Professional Standards Administrator (Legal Administrative Assistant)

Job Description:

At CALIFORNIA ASSOCIATION OF REALTORS®, we believe in the power of relationships. With 200,000 members across California, we’re dedicated to supporting REALTORS® as they help communities thrive. We foster innovation, collaboration, and a healthy work-life integration while offering meaningful opportunities for growth.

About the Role:

California Association of REALTORS® is seeking a highly organized and detail-oriented Professional Standards Administrator to join our Corporate Legal team and play a key role in administering C.A.R.'s Statewide Professional Standards Program. This position will have responsibility for scheduling and planning disciplinary and arbitration cases administered by C.A.R. Additionally, this position will be responsible for facilitating Grievance Committee meetings and hearings conducted pursuant to the Statewide Professional Standards Program; drafting Findings of Fact for disciplinary cases based on hearing panel decisions; and communicating with local association staff by periodically getting information to update their volunteer rosters and providing reports on cases involving their members. The Professional Standards Administrator will also provide general administrative support to the Legal Department as needed.

Job Title: Professional Standards Administrator

Reports To: Senior Counsel & Director of Professional Standards

Group: Corporate Legal

Compensation: $50,000 to $65,000 annually ($24 per hour to $31.25 per hour) Currently Remote but MUST be based in California

Status: Full-Time, Non-exempt

Benefits: Competitive benefits package including health, dental, vision, retirement plan, PTO, and more!

Key Responsibilities:

Support Statewide Professional Standards program.

• Schedule and plan disciplinary and arbitration cases administered by C.A.R.
• Facilitate Grievance Committee meetings and hearings conducted pursuant to the Statewide Professional Standards Program.
• Draft Findings of Fact for disciplinary cases based on hearing panel decisions
• Communicate with local association staff to provide updates and reports on cases involving their members.
• Communicate with volunteers to prepare them for meetings and hearings.
• Answer calls from local associations on Professional Standards matters, and consult with attorney for response.
• Handle complaint intakes from members and consumers.
• Answer questions from parties in cases about the professional standards process.
• Support the statewide program in broader Professional Standards administration.
• Schedule trainings, webinars, and other meetings.
• Provide certificates and other recognition.
• Maintain current content on website.
• Prepare reports on program accomplishments and metrics.
• Provide backup administration of the interboard arbitration program.
• May also recruit and/or train program volunteers.
• Provide general administrative support to the Legal Department, assisting attorneys and other support staff as requested.

Key Requirements:

• Experience:
• • Minimum 2 years administrative experience in a legal office, trade association, or similar company required
  • Minimum 2 years REALTOR® professional standards administrator experience strongly preferred (California experience strongly preferred)
• Education:
• • College degree required; 4-year degree preferred
• Skills:
• • Demonstrated ability to learn new software quickly, as this position will work with CasePro, Microsoft Access, SharePoint, membership system, and other software identified below.
  • Intermediate to advanced level in Microsoft Office (Outlook, Word, Excel, PowerPoint, CoPilot, etc.)
  • Must be comfortable actively running hearings via Zoom.

Apply today to take the next step in your career with one of California’s most influential professional organizations.

The CALIFORNIA ASSOCIATION OF REALTORS® is a statewide trade association dedicated to the advancement of professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and keeps the public informed about real estate in California.

Leading the Way...TM isn’t just a slogan at the CALIFORNIA ASSOCIATION OF REALTORS® (C.A.R.). As one of the largest state trade organizations in the United States, C.A.R. provides members with tools to help complete transactions, information to keep them nimble in the marketplace and a strong clear voice on the government steps in Sacramento. How do we do it? We start by hiring friendly, talented people committed to working toward those common goals.

Headquartered in Sacramento, C.A.R. offers flexible work-from-home/hybrid work arrangements, business casual wear, and health and wellness program including lunch and learns with guest speakers.

What else? (*The following pertains to employees who regularly work at least 30 hours per week.)

*Medical, dental, vision, vitamin reimbursement, 401(k) retirement plan, 12 paid holidays, and more.

C.A.R. staff stand by a set of core values that make us the best in the business. Take a look for yourself and see what we are all about www.car.org.

C.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Sorry! Due to the heavy volume of resumes we receive, only candidates being considered will be contacted directly. We appreciate your interest in employment opportunities with the CALIFORNIA ASSOCIATION OF REALTORS®.