Regional Director of Field Operations
Job DescriptionJob Description
???? Competitive Pay: Hourly rates start at $30 per hour, with higher compensation available for candidates with...
Job Description
???? Competitive Pay: Hourly rates start at $30 per hour, with higher compensation available for candidates with meaningful multi-site leadership experience.
What You’ll Be Doing:'14; Lead the operational success of 2–5 dental offices across the New York Metro Area, ensuring high standards in patient care, team performance, and operational efficiency.
'14; Travel to practices at least four days per week to engage directly with office teams, support initiatives, and foster a culture of accountability and excellence.
'14; Oversee onboarding and integration for new hires, ensuring a smooth transition and alignment with company culture and expectations.
'14; Design and implement training programs that empower team members with the skills and tools needed to succeed.
'14; Provide ongoing coaching and mentorship for office managers and field teams to strengthen leadership and drive performance.
'14; Monitor patient interactions and service delivery, ensuring each location consistently delivers an exceptional patient experience.
'14; Support and guide team members through escalated situations, while reinforcing best practices in daily operations.
'14; Collaborate with senior leadership to identify inefficiencies and execute process improvements across all offices.
'14; Analyze KPIs and operational data regularly to assess performance, identify trends, and implement strategic solutions.
'14; Lead initiatives focused on continuous improvement in patient care, employee engagement, and practice growth.
'14; 5+ years of dental operations leadership experience, managing 20–50 practice locations.
'14; Demonstrated success in leading high-performing teams, coaching managers, and elevating operational outcomes.
'14; Strong analytical skills with the ability to use KPIs and data to inform decisions and track progress.
'14; Exceptional leadership and communication skills with the ability to build relationships across all levels of the organization.
'14; Availability to travel within the New York Metro Area four days per week, with a strong field presence.
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