Office Assistant

Position Summary

The Hamlet Housing Authority is seeking a dependable, organized, and customer-focused Office Assistant to provide administrative support and exceptional customer service to residents, applicants, vendors, and the public. This position plays a vital role in the daily operations of the Housing Authority by assisting with office administration, recordkeeping, and front desk responsibilities.

Essential Duties and Responsibilities

• Greet residents, applicants, and visitors in a professional and courteous manner.
• Answer and direct incoming telephone calls.
• Receive, process, and distribute incoming mail and correspondence.
• Maintain tenant and applicant files in accordance with Housing Authority policies.
• Assist with data entry, filing, copying, scanning, and document preparation.
• Prepare reports, letters, notices, and other administrative documents.
• Accept rent payments and issue receipts as assigned.
• Assist with public housing and housing program administrative tasks.
• Maintain confidentiality of tenant and agency information.
• Perform other administrative duties as assigned.

The Hamlet Housing Authority is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.