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Posted July 23, 2026

Hotel Front Desk/Guest Service Agent

Clarion Pointe South Boston VA
South Boston, VA, US Full Time
13USD - 15USD per hour

Job DescriptionJob Description Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will...

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Job Description

Job Description
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we would love to hear from you.

Duties:
  • Greet guests with a warm and welcoming demeanor.
  • Check-in and check-out guests efficiently and accurately.
  • Answer phone calls and respond to guest inquiries.
  • Provide information about hotel amenities, services, and local attractions.
  • Assist guests with luggage storage and transportation arrangements.
  • Handle guest complaints or concerns with professionalism and resolve issues promptly.
  • Process payments and maintain accurate records of transactions.
  • Collaborate with other hotel departments to ensure guest satisfaction.
  • Perform night audit duties as required.

Requirements:
  • Excellent phone etiquette and communication skills.
  • Strong guest relations skills with the ability to provide personalized service.
  • Bilingual proficiency is a plus.
  • Knowledge of guest service and willingness to learn new skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and the ability to calmly handle difficult situations with guests.

This listing expired on Aug 22. Applications are no longer accepted.

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