Payment Processing Specialist

?? 100% In-Office | Tampa, FL | Financial Services & Payments

SVS Group is partnering with a well-established global financial services organization to support high-volume, mission-critical payment operations. We are seeking detail-oriented, client-focused Payment Processing Specialists who bring hands-on experience with payment channels and a strong commitment to accuracy, compliance, and white-glove service.

This role is ideal for professionals who enjoy working directly with clients, solving complex payment issues, and supporting secure financial transactions in a structured, fast-paced environment.

As a Payment Processing Specialist, you will provide both client-facing support and operational execution across multiple payment channels, ensuring transactions are processed accurately, securely, and on time.

• Serve as a primary point of contact for clients utilizing ACH, Wires, Host-to-Host, and API payment channels

• Guide clients through onboarding, testing, and implementation

• Troubleshoot transaction issues and clearly explain payment workflows and requirements

• Maintain detailed documentation of client interactions, follow-ups, and resolutions

• Deliver professional, timely, and accurate communication aligned with service level expectations

• Execute payment transactions in accordance with documented procedures and regulatory requirements

• Ensure accuracy in transaction processing, reconciliation, and reporting

• Identify discrepancies or risks and escalate per defined protocols

• Support daily operational workflows with consistency and attention to detail

• Adhere to all regulatory, security, and compliance standards

• Support audits and risk reviews by providing documentation and evidence

• Maintain strong internal controls and data integrity

• Partner with IT, Operations, and Client Service teams to resolve issues efficiently

• Provide clear status updates, issue tracking, and progress reporting

• Participate in team meetings, training sessions, and knowledge-sharing sessions

• Identify process gaps and recommend improvements or automation opportunities

• Stay current on payment industry best practices and emerging technologies

• Participate in quality assurance reviews and implement feedback

We’re seeking professionals who combine payments expertise with strong communication and organizational skills.

Required Experience & Skills:

• 3+ years of client-facing experience in financial services or payments operations

• Hands-on experience with:

  • ACH

  • Wires

  • Host-to-Host (H2H)

  • API payment processing

• Strong documentation, organization, and follow-through skills

• Ability to manage multiple priorities while meeting SLAs

• Comfortable working 100% on-site in Tampa

• Spanish language skills are a plus

• Work in a high-impact financial operations environment

• Support enterprise-level banking clients and payment platforms

• Gain exposure to complex payment channels and workflows

• Be part of a stable, professional, and compliance-driven team

• Long-term opportunity through SVS Group’s trusted client partnerships

If you’re passionate about payments, accuracy, and client service—and want to contribute to financial operations that truly matter—we’d love to connect.

?? Apply today and take the next step in your payment operations career with SVS Group.