In Store Retail Sales Rep

In-Store AT&T Retail Sales Representative (Entry-Level)

Location: Middletown, CT | Representing: Elite Fortune Consulting

About Elite Fortune Consulting

Elite Fortune Consulting is a dynamic sales and marketing firm based in Stamford, committed to helping major clients, including AT&T, expand their market reach and customer base. We specialize in creating personalized, face-to-face retail experiences that drive both sales growth and long-term customer satisfaction. We value integrity, teamwork, and providing rapid professional development opportunities.

Position Summary

Elite Fortune Consulting is seeking an enthusiastic and results-driven individual to join our team as an In-Store AT&T Retail Sales Representative. This entry-level position is stationed within a designated AT&T retail location in Middletown, CT. You will be the primary point of contact for customers, utilizing a consultative sales approach to understand their communication needs and connect them with the full suite of AT&T products and services (including wireless, internet, TV, and accessories). This role is perfect for a motivated self-starter who is passionate about technology and building strong customer relationships.

Key Responsibilities

• Consultative Sales: Engage customers in the retail store environment to perform thorough needs assessments and recommend tailored AT&T solutions, including new device activations, service upgrades, and accessory bundles.
• Achieve Performance Targets: Consistently meet or exceed individual and team sales quotas, key performance indicators (KPIs), and customer experience metrics.
• Product Expertise: Maintain a comprehensive and up-to-date knowledge of AT&T's latest mobile devices, service plans, promotions, and emerging technologies.
• Customer Experience: Deliver exceptional, personalized customer service, ensuring a positive retail experience from greeting through transaction completion and device setup.
• Operational Excellence: Accurately process new sales, service changes, payments, and account updates using the Point-of-Sale (POS) system.
• Outreach & Follow-Up: Proactively manage a customer pipeline through follow-up calls and outreach to both existing and potential customers to generate new business.
• Team Collaboration: Participate in ongoing training sessions, team meetings, and store events, working collaboratively with Elite Fortune Consulting and store management to achieve collective goals.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in retail, sales, customer service, or a performance-driven environment is highly preferred, but not mandatory—we provide comprehensive training.
• Exceptional communication (written and verbal) and interpersonal skills.
• A strong passion for technology and a genuine desire to help customers find the best solutions.
• Goal-oriented mentality with a proven drive to meet or exceed sales objectives.
• Ability to work a flexible retail schedule, which includes evenings, weekends, and holidays.
• Positive and professional demeanor with the ability to build immediate rapport with clients.

Compensation & Benefits

• Competitive Pay: Base hourly wage plus unlimited, performance-based commission opportunities. (Potential estimated first-year earnings range from $40,000 - $60,000+ total compensation based on meeting sales targets).
• Career Growth: Direct access to professional development, leadership training, and clear pathways for career advancement within Elite Fortune Consulting.
• Paid Training: Comprehensive training program focused on sales strategies, product knowledge, and customer relationship management.
• Team Environment: Work in a supportive, high-energy, and fast-paced team culture.