Posted May 26, 2026
Account Associate - State Farm Agent Team Member
Steve Whitley - State Farm Agent
Knoxville, TN, US
Full Time
60000USD - 80000USD per year
Job Description
Job Description
Benefits:
ABOUT OUR AGENCY:
Our agency opened in 2005 and is a close-knit team of four built on a strong foundation in financial services. Before becoming a State Farm agent, I worked in the financial services industry, bringing a customer-focused and solutions-driven approach to the business.
Im married with two children and value creating a balanced environment both at home and in the workplace.
For our team, we offer a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance. Our schedule reflects that, with a 9:00 AM-4:30 PM workday, shorter hours on Fridays, and an overall ~35-hour workweek.
Our office culture is laid-back, relaxed, and independent. Were looking for someone who is motivated, driven, and able to take ownership of their rolesomeone who thrives in a low-pressure environment while still producing strong results.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Steve Whitley - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2005 and is a close-knit team of four built on a strong foundation in financial services. Before becoming a State Farm agent, I worked in the financial services industry, bringing a customer-focused and solutions-driven approach to the business.
Im married with two children and value creating a balanced environment both at home and in the workplace.
For our team, we offer a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance. Our schedule reflects that, with a 9:00 AM-4:30 PM workday, shorter hours on Fridays, and an overall ~35-hour workweek.
Our office culture is laid-back, relaxed, and independent. Were looking for someone who is motivated, driven, and able to take ownership of their rolesomeone who thrives in a low-pressure environment while still producing strong results.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Steve Whitley - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
