SUPER SELLERS

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Ego-drive is an optimistic, competitive persistence that results in a feeling of personal fulfillment when accomplishing a sale. This enthusiastic “must win” attitude towards accomplishing his or her goal is driven by self-motivation and a clear vision of what needs to be achieved.

To encourage telesales team members with ego-drive, and to help develop this quality in others:

• Provide opportunities for competitiveness and allow ways for team members to measure themselves against the successes of their peers
• Watch out for manipulators or members who are willing to win at the expense of the rest of the team! These individuals will create a toxicity in the team and halt the growth of trust and healthy working