Chief of Family and Internal Medicine (San Francisco, CA)

Opportunity Overview

The Chief of Family and Internal Medicine is responsible for providing both clinical and operational guidance within the department, ensuring high standards in patient care, operational effectiveness, and financial health. This position reports to the Chair of Primary Care and collaborates closely with the administrative leadership to promote safe, efficient, and patient-focused care while aligning departmental performance with the broader organizational objectives.

This role works alongside administrative leaders to manage practice operations, enhance performance, and cultivate a culture of teamwork, innovation, and ongoing improvement.

Primary Responsibilities

Strategic & Operational Leadership

• Guide the department to align with the organization's strategic goals and priorities.
• Collaborate with the Administrative Director to manage staffing, budgeting, and resource distribution.
• Design and execute initiatives aimed at enhancing patient access, provider involvement, and operational efficiency.
• Ensure adequate clinician staffing to meet both current and anticipated needs.
• Engage in regular onsite visits to maintain visibility, support frontline teams, and identify operational enhancements.

Clinical Excellence

• Ensure compliance with evidence-based practices and quality benchmarks.
• Advocate for patient safety and lead continuous quality improvement efforts.
• Act as a clinical resource and mentor for healthcare providers.

Recruitment, Onboarding & Workforce Development

• Direct the recruitment strategy for physicians and providers in Family and Internal Medicine in collaboration with Physician Recruitment, HR, and operational leaders.
• Engage in candidate assessment, interviewing, selection, and offer processes to ensure a strong clinical and cultural fit.
• Oversee the onboarding and integration of new providers, ensuring a smooth, supportive, and high-performing transition into practice.
• Work with Medical Directors to create standardized onboarding, mentoring, and early-career support systems.
• Facilitate succession planning and leadership development within the department.
• Provide timely and constructive performance feedback through annual evaluations to promote accountability, team growth, clinical excellence, and high-quality patient care.
• Encourage provider retention through engagement, performance feedback, and career development opportunities.

Performance Management

• Track and achieve key performance indicators (KPIs) related to quality, patient satisfaction, and financial viability.
• Enhance productivity and streamline workflows to meet RVU and access objectives.
• Collaborate with administrative and revenue cycle leaders to improve documentation, coding, and cost management.
• Address performance deficiencies through data-driven improvement strategies and coaching.

Growth & Innovation

• Support the integration of technology and population health initiatives.
• Encourage a culture of innovation and adaptability.

Collaboration & Communication

• Maintain strong relationships with specialty departments and organizational leadership.
• Clearly and consistently communicate goals, expectations, and performance updates.

Qualifications

• MD or DO with board certification in Family Medicine or Internal Medicine.
• A minimum of 5 years of clinical experience and at least 3 years in a leadership capacity.
• Proven success in managing clinical operations and achieving performance metrics.
• Experience in physician recruitment, onboarding, and team development is highly desirable.
• Strong leadership, communication, and problem-solving abilities.

Leadership Competencies

• Strategic Thinking: Ability to align departmental objectives with the organization's vision.
• Operational Acumen: Proficient in managing budgets, workflows, and resources.
• Talent Leadership: Effectively recruits, develops, and retains high-performing clinical teams.
• Collaborative Leadership: Successful in dyad partnerships and interdisciplinary teams.
• Change Management: Capable of leading through transitions and implementing enhancements.
• Results Orientation: Focused on measurable outcomes and accountability.

Organization Overview

Our organization is a rapidly expanding, premier, physician-led multispecialty medical group comprising nearly 500 physicians and advanced practice clinicians serving patients in San Francisco, Northern California, and beyond. We provide integrated, patient-centered care across a spectrum from primary to quaternary services, grounded in clinical excellence, collaboration, and innovation, and are a vital partner within the regional care delivery network.

Community Insights

San Francisco presents a unique blend of professional opportunities, intellectual vibrancy, and quality of life for physician leaders interested in innovation and impact.

As a global center for healthcare innovation, life sciences, and research, the city attracts forward-thinking clinicians and collaborators who are shaping the future of medicine. Its robust academic environment and commitment to equity and access create an appealing backdrop for advancing cancer care.

Beyond work, San Francisco offers an exceptional lifestyle, featuring world-class dining, arts, and culture, along with easy access to Northern California's natural beauty, from coastal trails to wine country. The region's diverse communities foster both personal fulfillment and professional development.

Equal Opportunity Statement

Our organization is committed to providing equal employment opportunities for all qualified individuals and prohibits discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic prohibited by local, state, or federal law. We strive to fully realize equal employment opportunities through a proactive program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to all aspects of our employment policies and practices.