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Posted May 25, 2026

Field Collections Account Manager

Premier Rental Purchase of Toledo
Toledo, OH, US Full Time
40000USD - 60000USD per year

Job Description

Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Field Collections Account Manager


Woodville Rentals Serving Three Ohio Locations

Reports To: Store Manager / Assistant Store Manager

Position Overview
Woodville Rentals is seeking a dedicated Field Collections Account Manager to oversee delinquent rental accounts across our three Ohio locations. This position focuses primarily on collections and revenue recovery not traditional in-store sales.

The ideal candidate is comfortable working independently, traveling between locations, and conducting both phone and in-person collections, including customer home visits when necessary.

This is a high-accountability role focused on protecting company assets and improving store performance.

Key Responsibilities


  • Manage and actively collect on past-due rental accounts across three store locations
  • Conduct outbound collection calls daily
  • Perform in-person and door-to-door collection visits
  • Negotiate payment arrangements and secure commitments
  • Document all account activity accurately and consistently
  • Communicate regularly with store leadership regarding account status
  • Assist in reducing delinquency percentages and charge-offs
Qualifications
  • Valid drivers license and reliable transportation (required)
  • Willingness to travel between store locations and customer residences
  • Prior collections, rent-to-own, or high-volume customer service experience preferred
  • Self-motivated and comfortable working independently
  • Ability to handle difficult conversations professionally and confidently
Skills & Traits
  • Strong negotiation and closing skills
  • Assertive yet professional communication style
  • Organized and detail-oriented
  • Results-driven and performance-focused
  • Dependable with high integrity
Work Environment
  • Combination of in-store and field work
  • Frequent driving required
  • Regular direct interaction with customers

***Pay is negotiable based on experience***

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